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  • Data Lake
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Previous Incidents

[Complete] Maintenance: Cloud Connectors

Began: Ended: Duration:
  • Cloud Connectors

We will be performing maintenance on your Cloud Connector. Once the maintenance is complete, your Cloud Connector will continue processing data from where it left off. No action is required from the customer. If you do see any issues post the maintenance activities, kindly raise a Support Case for further triage.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Resolved] Multiple VPN connections

Began: Ended: Duration:
  • Site Collector

More than one VPN client is attempting to connect. Multiple VPN connections are not supported and will cause connection issues. Please check your configuration and ensure only one Site Collector is using the VPN. This notice will auto-close after 24 hours.

Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

[Resolved] Site Collector missing data

Began: Ended: Duration:
  • Site Collector

We have not received data from one or more Site Collectors in the last 4 hours. This notice will auto-close after 24 hours.

Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

No further notices from the past 7 days.